Questions, answered
Most weeks we have next-day or same-week availability, and we take last-minute work whenever the route allows. The assistant shows real open windows, or call (973) 326-0068 for the soonest slot.
Entirely your call. Plenty of clients are home the first time and then leave a door code or hidden key. Whatever you're comfortable with works for us.
Yes — equipment and products come with the crew. We use non-toxic biodegradable products that are safe around children and pets, and we're glad to use yours instead if you prefer.
Every cleaner is background-checked and trained on our room-by-room checklist, and the company carries $2M in liability coverage plus bonding.
Tell us within 24 hours and we return and re-clean the areas in question at no charge. That's the whole guarantee — no forms, no argument.
You get a firm per-visit price before we book, based on service and property size. It doesn't change when the crew arrives. If a property is in unusual condition we tell you before scheduling, not after.
Yes. With 24 hours' notice there's no charge — the assistant can start it, or text us and we'll move you.
Recurring clients get a fixed day, window and crew. That consistency is the point of the plan.
Regularly — listing cleans, tenant turnovers and post-construction. We can invoice monthly across multiple addresses.
All of Essex County plus adjacent Union and Hudson towns. If your town isn't on the service-area page, text your ZIP and we'll confirm the same day.